Cross-sell is Crucial for Customer Retention
Can Savings be social? This article imagines a future where banks will offer the opportunity to share your savings goals, and watch your friends spending patterns… interesting. Another article sites...
View ArticleWarm Leads Wanted!
The banking industry is on the verge of change on all sides—retail, technology, security, customer landscape etc. As the banking industry transforms and adapts to technological advances and customer...
View ArticlePredict Your Customers Needs to Cross-sell Financial Products
There is nothing like walking through the front door of your home after a long day at work or hard workout and being greeted by the aroma of dinner, realizing how hungry you are, and having dinner...
View ArticleObama's Tech Czar My Be Good For Banking
On November 15th, about 60 start-up software executives were invited to hear Todd Park, the U.S.'s chief technology officer, speak – and to provide feedback on his work. The meeting was held at the...
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Your Bank Will Know You're Pregnant
In early June, Michael Braun of the MIT Sloan School of Management and I did a webinar entitled, "Big Data For the Rest of Us" to try and cut through the hype surrounding big data. There are many...
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